Provision of Data Collection Research Services for Brand Health Tracking & Satisfaction Studies

EthiopianTenders notice for Provision of Data Collection Research Services for Brand Health Tracking & Satisfaction Studies. The reference ID of the tender is 66376081 and it is closing on 20 May 2022.

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Tender Details

  • Country: Ethiopia
  • Summary: Provision of Data Collection Research Services for Brand Health Tracking & Satisfaction Studies
  • ETT Ref No: 66376081
  • Deadline: 20 May 2022
  • Competition: ICB
  • Financier: Self Financed
  • Purchaser Ownership: Public
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.:
  • Purchaser's Detail :
  • Purchaser : SAFARICOM ETHIOPIA
    Addis Ababa,
    Email :research.sourcing@safaricom.et/ bids@ safaricom.et

  • Description :
  • Expression of Interest are invited for Provision of Data Collection Research Services for Brand Health Tracking & Satisfaction Studies The following are the studies that we cover under the BHT and satisfaction studies: Brand Health Tracker (BHT). Consumer NPS Enterprise NPS Financial Services NPS Retail Studies (Retail Audit and Retail Execution) The appointed research agency will be expected to; gather, and when required, analyze collected data for the spheres of BHT, Consumer NPS, Enterprise NPS, Financial Services NPS and Retail Studies. The agency will work in full consultation and liaison with the Research & Insights Department of Safaricom as well as the Agency tasked with analysis of the data collected. The agency will be requested to carry out market research activities such as: a) Input in the research design (if and when required) b) Recruitment of local teams- interviewers c) Translating and scripting tools in local languages d) Interviewer training in local languages with a representative from analysis agency in attendance in market or virtually e) Piloting of research f) Data collection g) Provision of regular project updates h) Quality Control- First level quality check while observing the set research standards for data collection i) Field technical reports and insights j) Market intelligence k) CV 19 protocols observance in market and provision of PPEs for the teams (if and when required) Category: Academic Consultancy Closing Date: 05/20/2022
  • Documents :
  •  Tender Notice

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