Supply, Implementation, and Operationalization of contact center Solution

EthiopianTenders notice for Supply, Implementation, and Operationalization of contact center Solution. The reference ID of the tender is 53646902 and it is closing on 05 Jun 2021.

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Tender Details

  • Country: Ethiopia
  • Summary: Supply, Implementation, and Operationalization of contact center Solution
  • ETT Ref No: 53646902
  • Deadline: 05 Jun 2021
  • Competition: ICB
  • Financier: Self Financed
  • Purchaser Ownership: -
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: MOF/ICB/02/2021
  • Purchaser's Detail :
  • Purchaser : MINISTRY OF FINANCE (MOF)
    King George avenue, Yekatit 12 square, Addis Ababa, Arada Sub city, Ethiopia Tel: +251-111-57-43-19 Tel2: 251-011-1565639

  • Description :
  • Supply, Implementation, and Operationalization of contact center Solution for Integrated Financial Management (IFMIS) Bid document price: birr 400.00 or USD 10.00 Bid bond: Birr 200,000.00 or USD 5,000.00 Interested eligible bidders may obtain further information from The Federal Democratic Republic of Ethiopia Ministry of Finance, Procurement and property administration directorate Office No 36 , Addis Ababa, Ethiopia; Telephone 251-111574319/ 251-111402000 (Ext-1111), E-mail (mofproc@mofed.gov.et) and inspect the Bidding Documents at the address given Above on an office hour 09:00AM-5:00PM Qualification's requirements include, The Bidder must have valid business license indicating the stream of business in which the bidder is engaged, domestic bidders must registered in the Public Procurement and Property Administration Agency's suppliers list, have VAT registration, valid tax clearance certificate. Foreign Bidders must have business organization registration certificate or valid trade license issued by the country of establishment, has not been barred by any procurement agency's. In the case of a bid submitted by a joint venture (JV), the Bidder must submit the Form Data on Joint Ventures, the Agreement governing the formation of joint venture, or letter of intent to form JV, including a draft agreement . Acomplete set of Bidding Documents in may be purchased by interested bidders on the submission of a written Application to the address below and upon payment of a non-refundable fee in birr 400.00 or USD 10.00 or an equivalent amount in a freely convertible currency. The method of payment will be through deposit, in commercial bank of Ethiopian, Ministry of Finance Acc. No 1000003784847 or physically on cash. Bids must be delivered to the address below before July 05, 2021, 10:00 AM starting from the official announcement. Bids will be opened in the presence of the bidders' representatives who choose to attend in person at the address below at July 05, 2021, 10:15 AM. All bids must be accompanied by a Bid Security of for local bidders Birr 200,000.00 or USD 5,000.00 an equivalent amount in a freely convertible currency The reserves the right to reject any bid and to annul the bidding process and reject all bids at any time prior to contract award, without thereby incurring any liability to Bidders.
  • Documents :
  •  Tender Notice

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